Hinchy, Siobhan and Pilkington, Eimear and Tobin, Helen and Ravichandran, Nandakumar and Cullen, Walter and O'Donoghue, Brian and Smyth, Bobby and Beug, Anna (2026) 'Taking time' - extended mental health consultations in a deprived urban general practice: a retrospective descriptive study. PLoS ONE, 21, (5), e0349885. https://doi.org/10.1371/journal.pone.0349885.
External website: https://journals.plos.org/plosone/article?id=10.13...
BACKGROUND: Mental health presentations are common in general practice, particularly in socially deprived areas, yet standard consultation times often limit GPs' ability to comprehensively assess and manage patients presenting with diverse emotional concerns. Such work is also difficult to capture in research, which often relies on coded diagnoses or prescribing data. This study aimed to describe the nature, management, and outcomes of extended mental health consultations in a deprived urban Irish practice.
METHODS: A retrospective descriptive secondary analysis was conducted on clinical charts for 195 patients who attended 30-minute extended mental health consultations between March 2021 and March 2023. Quantitative data on demographics, presenting complaints, prescriptions, and referrals were analysed descriptively, while clinical notes were systematically categorised to explore the spectrum of emotional concerns.
RESULTS: The median patient age was 29.0 years; 63.1% were female, and 69.8% lived in areas below the national average for social deprivation. Anxiety (47.7%) and low mood (42.1%) were the most common presenting complaints. Psychotropic prescriptions were initiated or modified for 37.9% of patients, with SSRIs the most prescribed. Of all patients, 26.7% were referred to psychiatric services and 57.4% were signposted to community mental health supports.
CONCLUSION: The study demonstrated GPs in this deprived urban practice encountered wide range of mental health concerns across all ages and managed substantial proportion entirely within the community. These findings highlight the potential for delivering mental health care in general practice when time and resources are sufficient and underscore the need for better access to comprehensive primary care mental health supports.
B Substances > Substances in general
F Concepts in psychology > Emotion
F Concepts in psychology > Emotion > Anxiety / Anxious / Fear
G Health and disease > State of health > Mental health
J Health care, prevention, harm reduction and treatment > Patient / client care management
J Health care, prevention, harm reduction and treatment > Type of care > Mental health care (Psychiatry / Psychology)
J Health care, prevention, harm reduction and treatment > Health care programme, service or facility > Community-based treatment (primary care)
T Demographic characteristics > Doctor / physician
VA Geographic area > Europe > Ireland > Dublin
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