Neale, Joanne and Parkman, Tom and Day, Ed and Drummond, Colin (2016) Frequent attenders to accident and emergency departments: a qualitative study of individuals who repeatedly present with alcohol-related health conditions. London: Alcohol Research UK. Alcohol Insight Number 0134.
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Key findings
• People who frequently attend Accident and Emergency (A&E) departments for alcohol-related reasons tend to experience alcohol dependence associated with multiple and complex needs, but also report diverse patterns of drinking and other substance use, and varied health and social problems.
• Although A&E staff are generally sympathetic to the needs of people with complex drinking and related problems, they do not have the resources or training to provide the kind of personalised support that people who frequently attend A&E for alcohol-related reasons often need.
• Assertive outreach – a treatment model that offers intensive, individualised, caseworker support for patients in the community – seems to offer good potential for helping people who frequently attend A&E for alcohol-related reasons.
Supplemental material:
Download a copy of the Survey Report.
Download the Patient Leaflet used in this study.
B Substances > Alcohol
F Concepts in psychology > Attitude and behaviour > Attitude toward substance use > Attitude toward person who uses substances (user)
G Health and disease > State of health
G Health and disease > Substance use disorder > Alcohol use > Alcohol dependence
J Health care, prevention and rehabilitation > Patient / client care management
J Health care, prevention and rehabilitation > Care by type of problem > Emergency care
T Demographic characteristics > Substance or health care worker / provider
T Demographic characteristics > Doctor
T Demographic characteristics > Nurse / Midwife
T Demographic characteristics > Social worker
VA Geographic area > Europe > United Kingdom
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