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European Ombudsman. (2009) European Ombudsman annual report 2008. Luxembourg: Office for Official Publications of the European Communities.

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The content of the Report has been revised to ensure real added value for the reader. In particular, Chapter 3 contains a complete, illustrative and comprehensive account of the Ombudsman's core business of complaint-handling in 2008. With casesummaries nowmade available on a regular basis in all 23 official EU languages at: http://www.ombudsman.europa.eu/cases/summaries.faces , these have been replaced in the Report by shorter examples which help illustrate the Ombudsman's findings. Graphs and charts are placed throughout the chapter, rather than in a separate statistical annex at the end of the Report. Chapter 3 also contains an expanded thematic analysis providing an in-depth, synthetic account of the Ombudsman's case-load and of the outcome of his inquiries into maladministration. Finally, the complete list of staff names and contact details has been replaced in the Report by an overview of the various departments and units in Chapter 5. A regularly updated staff list can be found on the Ombudsman's website at: http://www.ombudsman.europa.eu/
atyourservice/team.faces


Item Type
Report
Date
2009
Pages
99 p.
Publisher
Office for Official Publications of the European Communities
Corporate Creators
European Ombudsman
Place of Publication
Luxembourg
ISBN
978-92-9212-181-5
EndNote
Accession Number
HRB (Electronic Only)

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