Green, Claire and Dornan, Lesley and van Woerden, Hugo C (2026) Barriers and enablers to health and social care access for homeless hostel residents from the perspectives of community-based staff: a qualitative study. European Journal of Homelessness, 20, (1), pp. 271-288.
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Homeless hostel residents (HHR), particularly long-term and episodic residents, experience disproportionately high levels of morbidity, multimorbidity, and premature mortality. There has been little research into HHR in Northern Ireland (NI). This qualitative study explores barriers and enablers to healthcare access for people living in homeless hostels in four rural health trusts in NI, drawing on the perspectives of community-based support staff. Using an exploratory qualitative design informed by social constructivism and underpinned by Levesque et al.’s client-centred framework for access to healthcare, eleven semi-structured interviews were conducted with eleven experienced hostel support workers for HHR. Data were analysed using Braun and Clarke’s thematic analysis. Findings highlight intersecting personal, structural and systemic barriers, including stigma and discrimination, fragmented service provision, GP registration difficulties, geographical displacement and workforce pressures. Key enablers included the advocacy role of hostel support workers, access to Homeless Health Nurses, and collaborative in-reach services.
J Health care, prevention, harm reduction and treatment > Treatment and maintenance > Provider / worker / staff attitude toward treatment
J Health care, prevention, harm reduction and treatment > Health care delivery
J Health care, prevention, harm reduction and treatment > Health care programme, service or facility > Community-based treatment (primary care)
MA-ML Social science, culture and community > Social condition > Homelessness
MA-ML Social science, culture and community > Social condition > Homelessness > Homeless services
MP-MR Policy, planning, economics, work and social services > Social services
T Demographic characteristics > Social worker
T Demographic characteristics > Homeless / unhoused person
VA Geographic area > Europe > Northern Ireland
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