The case study describes the work to introduce medicine robots to citizens with social, mental and physical disabilities in the municipality of Holstebro, Denmark. In the case study, we meet Hannah, who for the past six months has received her daily drug substitution (methadone) treatment through a medicine robot in her own home. Based on social client and employee experiences the case study describes benefits and gains - as well as challenges and consequences of the introduction of medicine robots in the daily social work in the Municipality of Holstebro. Emphasis is placed on how welfare technology has an impact on professionals' experience of their role and relationship with social clients: What happens when we replace human relationships with social robots? The case study ends with pointing out key competencies in the future social work in relation to the work with welfare technology.