Series: Technical and behavioural competencies for Canada’s substance use workforce.

• Person-directed care - Describes person-directed care as a behaviour indicator by level of proficiency.
• Generic questions for the behavioural competencies - Generic behavioural interview questions for each proficiency level of each of the Behavioural Competencies.
• Guide to competency-based performance management - Guide providing a structured approach to managing and evaluating performance.
• Guide to behavioural competency-based Interviewing - Guide providing a structured, behavioural approach to conducting interviews.
• Adaptability and flexibility - Describes adaptability and flexibility as a behaviour indicator by level of proficiency.
• Collaboration and network building - Describes collaboration and network building as a behaviour indicator by level of proficiency.
• Creativity and innovation - Describes creativity and innovation as a behaviour indicator by level of proficiency.