Service Users' Rights in Action is a coalition of opioid treatment service users, service user representatives and community activists, facilitated by Community Action Network (CAN). For some years now we have been concerned about human rights violations in relation to the treatment of people in Opioid Substitution Treatment (OST). In 2015, the group successfully negotiated with the Irish Human Rights and Equality Commission to be a pilot project in the application of the Public-Sector Duty approach to opiate treatment services. A project steering group was set up comprising of service users and service user representatives, prescribing doctors and members of the Public-Sector Duty Team of the Irish Human Rights and Equality Commission.

The activities of the pilot project are now documented here. This report describes the experiences of service users as captured through the user-led research and dialogue events which have been undertaken in the context of this project.