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Home > Service user involvement in service planning in the criminal justice system: rhetoric or reality?

Barr, Nicola and Montgomery, Gillian (2016) Service user involvement in service planning in the criminal justice system: rhetoric or reality? Irish Probation Journal , 13 , pp. 143-155.

URL: http://www.probation.ie/EN/PB/0/F4F44068A5007CAB80...

It is now widely accepted that involving service users in the management, design and delivery of services is essential, because it helps service providers to get things right, and enables service users to participate, take responsibility and have ownership of the services being provided.


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