We are a large, busy and dynamic organisation as a result of the efforts and continued commitment of our staff to change and modernisation. Partnership with our staff continues to provide a solid basis at all levels of the organisation. As Chairperson of the  entral Partnership Committee I have witnessed the enthusiasm, energy and determination of our staff at all levels to make a real difference. We continue to promote a learning culture – to create an environment where innovation is both encouraged and rewarded and where staff are afforded a genuine involvement