This resource is designed to help leaders and managers transfer current technology on ‘what works’ and what is efficient and ethical management in drug treatment into practice. It enables managers to audit and improve their progress in meeting international key quality standards and improve their outcomes for patients and communities.

About ICQ
ICQ is an initiative of The Colombo Plan. Its mission is to provide global leadership and a hub for organizations interested in promoting and improving the quality of SUDs treatment system and services to ensure the best positive outcomes for people with SUDs.

About the handbook
The document is a reference handbook on how to manage a drug (and alcohol) use disorder treatment service in line with international ‘Key Quality Standards’ (2021) to promote quality, effectiveness and improve patient outcomes. It is intended to provide broad guidance, recognising that drug and alcohol use disorder treatment services vary in different countries or localities according to requirements and norms.

Target Audience
The guide is intended to assist all those involved in drug and alcohol treatment service management and quality assurance. This may include managers, clinical leaders, and those responsible for quality and clinical governance. This document may also be of value to the funders, commissioners or planners of drug and alcohol use disorder services.