Srivastava, Aseem and Gupta, Tanya and Cerezo, Alison and Lord, Sarah Peregrine Grin and Akhtar, Md Shad and Chakraborty, Tanmoy (2025) Critical behavioral traits foster peer engagement in Online Mental Health Communities. PLoS ONE, 20, (1), e0316906. https://doi.org/10.1371/journal.pone.0316906.
External website: https://journals.plos.org/plosone/article?id=10.13...
Online Mental Health Communities (OMHCs), such as Reddit, have witnessed a surge in popularity as go-to platforms for seeking information and support in managing mental health needs. Platforms like Reddit offer immediate interactions with peers, granting users a vital space for seeking mental health assistance. However, the largely unregulated nature of these platforms introduces intricate challenges for both users and society at large. This study explores the factors that drive peer engagement within counseling threads, aiming to enhance our understanding of this critical phenomenon. We introduce BeCOPE, a novel behavior encoded Peer counseling dataset comprising over 10, 118 posts and 58, 279 comments sourced from 21 mental health-specific subreddits. The dataset is annotated using three major fine-grained behavior labels: (a) intent, (b) criticism, and (c) readability, along with the emotion labels. Our analysis indicates the prominence of "self-criticism" as the most prevalent form of criticism expressed by help-seekers, accounting for a significant 43% of interactions. Intriguingly, we observe that individuals who explicitly express their need for help are 18.01% more likely to receive assistance compared to those who present "surveys" or engage in "rants." Furthermore, we highlight the pivotal role of well-articulated problem descriptions, showing that superior readability effectively doubles the likelihood of receiving the sought-after support. Our study emphasizes the essential role of OMHCs in offering personalized guidance and unveils behavior-driven engagement patterns.
F Concepts in psychology > Skills > Coping skills / Resilience
F Concepts in psychology > Emotion (anxiety / joy)
G Health and disease > State of health > Mental health
J Health care, prevention, harm reduction and treatment > Type of care > Mental health care (Psychiatry / Psychology)
L Social psychology and related concepts > Interpersonal interaction and group dynamics > Peer relations / social networks
L Social psychology and related concepts > Interpersonal interaction and group dynamics > Social support > Peer support or coaching
N Communication, information and education > Communication > Online communication / social media
N Communication, information and education > Message / Language (portrayal of use) > Portrayal of substance use in the media
T Demographic characteristics > Adolescent / youth (teenager / young person)
T Demographic characteristics > Young adult
VA Geographic area > International
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