In addition to continuing to deliver our core regulatory work, over the next three years, we are making a series of commitments under the following areas of strategic focus:

• using data and analytics to make gambling regulation more effective
• enhancing our core operational functions
• setting clear evidence-based requirements for licensees
• being proactive and addressing issues at the earliest opportunity
• regulating a successful National Lottery.

The strategy prioritises key cross-cutting enablers, including a review of our people plan, approach to stakeholder engagement, and ensuring we have the right resources to regulate effectively. Delivering these commitments will ensure that we improve the way we work to ensure gambling is fairer, safer, and crime-free for the benefit of consumers, the wider public, and licensees.