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In 2020 due to COVID 19 support to clients the service moved to remote support via telephone and video platform. While on occasion this proved difficult in terms of service users access to a phone many services users expressed that they found shorter, more frequent telephone support sessions easier to engage with. In 2020 the Substance Misuse worker worked with 52 service users, 42 male and 10 female. 52% of services users were receiving support regarding their alcohol use while 38% were receiving support regarding their misuse of drugs. The majority of service users were actively engaged in substance misuse (90%) and as such much of the work related to reducing harm and working towards stabilisation and recovery.