In this Strategic Plan, we set out to articulate the decisions we have made in order to achieve high quality outcomes for clients over the next three years in the context of our Vision, Mission and Values. In coming to these decisions, we consulted with our staff, partners and stakeholders.

• Over 9,000 signposting contacts, 1590 pre-entry supports and 1350 individual clients supported annually. This includes 45 (32%) direct prison admissions to our male residential therapeutic community annually.

• Onsite psychiatry service and opioid substitution treatment placements for pregnant women in our female residential supporting 71 women, 80% of which were mothers, annually.

• In collaboration with North Dublin Regional Drugs and Alcohol Task Force, we established a Travellers and New Communities Assertive Outreach service providing 113 individual engagements annually and 66% case management outcome rate.

• Supported by HSE CH09 & CHO7, we set up Coolmine’s Assertive Homeless In-reach Service to provide treatment pathways for homeless clients. Annually this service has supported over 98 clients with an active caseload of 72 clients and 49% treatment outcome rate.

• 21 Parents under Pressure (PuP) programmes were delivered to over 168 high risk families during the period. 16 PuP internal training placements resulting in 8 accredited therapists, 3 supervisors and one PuP trainer in Ireland.

• Annually reviewed our governance arrangements including 3 year accreditation with Royal College of Psychiatry UK College Centre for Quality Improvement (CCQI) quality standards (92% compliance) and Governance Code for Community, Voluntary and Charity Organisations Ireland (renewed March 2018).