This TIP, Substance Abuse: Administrative Issues in Outpatient Treatment, was written to help US administrators work in the changing environment in which outpatient treatment programs operate. The TIP provides basic information about running an outpatient treatment program, including strategic planning, working with a board of directors, relationships with strategic partners, hiring and retaining employees, staff supervision, continuing education and training, performance improvement, outcomes monitoring, and promotion of the program to potential clients, funding agencies, and government officials. More specialized sections address challenges that have emerged and gathered importance in the last decade: preparing a program to provide culturally competent treatment to an increasingly diverse client population, succeeding in a managed care-dominated world by diversifying the funding sources a program draws on, and understanding privacy and confidentiality requirements imposed by Federal legislation.

Contents
• Executive Summary
• Chapter 1. Introduction
• Chapter 2. Management Issues
• Chapter 3. Managing Human Resources
• Chapter 4. Preparing a Program To Treat Diverse Clients
• Chapter 5. Outpatient Treatment Financing Options and Strategies
• Chapter 6. Performance Improvement and Outcomes Monitoring
• Appendix A—Bibliography
• Appendix B—Resource Panel
• Appendix C—Cultural Competency and Diversity Network Participants
• Appendix D—Field Reviewers