Barr, Nicola and Montgomery, Gillian (2016) Service user involvement in service planning in the criminal justice system: rhetoric or reality? Irish Probation Journal, 13, pp. 143-155.
External website: http://www.probation.ie/EN/PB/0/F4F44068A5007CAB80...
It is now widely accepted that involving service users in the management, design and delivery of services is essential, because it helps service providers to get things right, and enables service users to participate, take responsibility and have ownership of the services being provided.
L Social psychology and related concepts > Social inclusion and exclusion
MM-MO Crime and law > Criminal penalty / sentence > Community service > Probation or parole
MM-MO Crime and law > Justice and enforcement system
MP-MR Policy, planning, economics, work and social services > Political process > Advocacy
MP-MR Policy, planning, economics, work and social services > Organisational development / co-operation
MP-MR Policy, planning, economics, work and social services > Programme planning, implementation, and evaluation > Programme planning (strategy)
T Demographic characteristics > Person who uses substances (user / experience)
VA Geographic area > Europe > Ireland
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